A new version of the firmware 2.1.22 is now available for the’Iridium GO!®. This release includes an update to fix an incorrect time and date issue for the device Iridium GO!® and the application GO!®. This problem does not affect the functionality of the device/application. Appeals, the data, SMS, SOS and follow-up are still working normally. Only cases where a message (Quick GPS, tracking, SOS) contains a date/time, this one will be incorrect. The order of messages in the Iridium GO app!® may not be respected, as well as missed voice calls. Upgrading the device to the new firmware version 2.1.22 will fix this issue.
It is recommended that all affected users upgrade to the new firmware version as soon as possible in order to resolve the issue on the Iridium GO!® device and Iridium GO!® app corresponding. Some users who left their Iridium GO! ® device on, charging and who have not powered their device may not immediately notice a time and date offset. However, after the device is powered on, They will encounter the problem of displaying the wrong time and date. It is therefore recommended for all users, whether they are currently facing this problem or are not yet, update their device as soon as possible.
Firmware Update Instructions
Although this firmware update is not mandatory, It is recommended to perform it as soon as possible to ensure the best experience for the end user.
To obtain the V.2.1.22 and the Update Instructions, please visit the www.iridiumgoapp.com/fw
App Update Instructions
A new update of the Iridium GO!® iOS version 1.6.33 andAndroid version 1.6.20 is also available on their respective app stores. This app also contains time and date correction in addition to firmware update, i.e. SMS messages in the inbox, Timestamp on the Recent Calls screen.If the user switches to the new application and not to the new firmware, The application will :
- Fix the timestamp issue in the app such that any instances that show the wrong timestamp will now be updated to reflect the correct time and date.
- Identify GO!® device firmware when the app is connected, and notify the user to update to the latest firmware through a pop-up notification saying "In order to display the correct time and date on the Iridium GO!®, Messages, SOS tracking and alerts, please visit < iridiumgoapp.com/fw> for important firmware update instructions ».
Please note that simply updating the app and not the firmware will not resolve timestamps of outgoing messages such as tracking, Fast GPS Message and SOS Message.
Although this app update is not mandatory, It is recommended to perform it as soon as possible to ensure the best experience for the end user.
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Hello Francis,
On the one hand, I have the Iridium GO app! on my iPhone and on the other I have the Iridium go device. I don't have an active Sim card,
I can update the app in my iPhone, but how do I update my Iridium device ? Should I plug it into my computer which is a PC with Windows system 7?
PC/Windows to USB. Instructions for performing the update are provided in a PDF file included in the firmware package. Follow the step by step.
Bonjour, can we make this correction on the Iridium Go when it has no active card? ?
Oui, No problem.