[Update] Following the update 5.0.6 the charts were again no more reachable. A release 5.0.7 delivered in the night of May 15 until 16 has solved the problem. But alas, the Fugawi/Chart website was made unavailable for a few hours, and therefore no more access to accounts to retrieve charts. Definitely, fate persists !
You can now resume the procedure :
- Select the “Maps” page > “My cards” tab
- Select each chart folder you have purchased
- Type “Update Map List”
- Activate and download the folder again
To make it work, may be you need to logout/login to your Fugawi account. You will notice however that the French translation has been completed, at least one positive thing !
[Update-2]
To restore your cards in the “My cards” page, you have to pull the page down by sliding it with your finger, your purchases need to be refreshed.
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Bonjour
I just switched to the V 5.0.7 and I lost my cards again , lost and redeemed in V5.0.6, I can't connect to the fugawi site to recharge them. I am on a cruise in Corsica and I am’ Have no more navigation system.
HELP ME.
Jacob
I find D's attitude. Deplorable Mangin. Thank you Francis for your help and I just did the update without any problem. I had paid Fugawi/X through a one-year subscription. But I don't know when it ends. Can we know that, You bet?
I am currently in the Canary Islands and I was able to compare the good quality of Navionics charts by Inavx, to the rather summary one of OpenCPN.
Bernard
Same answer as above : All the information is in this article :
https://blog.francis-fustier.fr/fugawi-precise-les-conditions-dachats-des-cartes-sur-x-traverse/
I'm a little lost. I have an x-traverse account but I haven't paid for a long time. Is this what we call an up-to-date account? ? In this case, Is it wise to do this update?
I can't remember if the x-traverse account hasn't become free ? Is this true ?
Note : For an update to an earlier version, I lost my cards and I didn't have an up-to-date account for paying US$10/year (and I won't have it anymore because I think this app is outdated especially on the measurements on the map -no multipoint- and the way to make the roads).
Yet, Thanks to several email exchanges with the staff I had been able to get my cards back. But I had to wait for a correction version. I would like not to have to repeat this time-consuming experience although the staff is very friendly, responsive and goodwill.
Thank you for your valuable work.
Thank you so much
Receipt from Russel Cook (NAVX Studios) This morning :
"We found and fixed the issue of a poor release production process. Unfortunately, the problem did not appear in the Final Candidate release. We have just submitted the new version to Apple, which should be approved tomorrow and should completely solve this problem. ”
Big scam
my account having expired I have to pay 111,99 for 46G, I'm disgusted!!!!!
I'm thinking of going back to the Time Zero app from MaxSea
Thierry
Response from Fugawi/iNavX :
"We are experiencing a temporary interruption in service that has occurred due to the recent software update by iNavX. Our teams are working to restore the service and your cards should be available again very soon. ”
Your answer does not surprise me. You work voluntarily; Who are you kidding? ? Everyone knows that your services are paid for !
You are fully involved in the marketing and development of iNavx, You were one of the very first to boast of its excellence, even perfection, on a number of information and advertising media.
And now you have the nerve to rebuff users asking for assistance following a gross programming error of this software !
I dare to hope, that contrary to your habits, you will not censor my remarks.
D. Mengin
Reply by email.
@ Mengin : I don't think that Francis Fustier is to blame for the commercial drift of Inax-Xtraverse et al., their rate increases, their real improvements or consumption pushes, their suspicious updates etc…
I appreciate that a few years ago he introduced us to these media, which are much less expensive than plotters and their maps, by testing them, comparing, for us, guiding us through the maze of buying, Installation, of use
For my own, Thanks to him, I have made big savings in equipment and even paper maps, which were starting to date.
Your procedure for recovering cards deleted by the update does not work.
– My subscriptions are up to date,
– on my map list (3 charts) a tab shows "LIMITED" on each line,
– when I tap on the cards to display, A window appears to invite me to take over "Additional" licenses under the pretext that my two authorizations have been used; Well, let's see !!!
The "Update Map List" option also does not appear !
How do I get my cards back? ?
Please enlighten me, because I'm really tired of being taken for a marble by this app and its accessories !!!!
Let us be very clear : I am not an employee of NavX Studios LLC ! I am only the volunteer translator and a volunteer France support. I wrote, "For the office of tears, it is only ios-support@inavx.com, merci.
When will it be possible to replace Inavx with W4D? ?
Now. View Last two articles on Weather4D website 2.0 about charting.
Super now no access to the charts and unable to download despite an active account yet 239 days. And I will cast-off in 5 days for 5 months.
Bruno, logout/login to your account. It worked for me this morning for my iPad and iPhone (charts folders not expired). Otherwise unable to reopen an expired chart folder.